someone has committed fraud and made a purchase on my card please help! I would like a refund.

SharinaMatthews
New Community Member

Someone has committed fraud and made a purchase on my card please help! I would like a refund. I had to cancel my credit card.

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1 REPLY 1

jpcastel82
PayPal Employee
PayPal Employee

Hi @SharinaMatthews
Thanks for reaching the Community for this concern.If you notice a transaction that you didn’t authorise, let us know right away.
To report an unauthorised transaction:

  1. Go to Resolution Centre.
  2. Click Dispute a Transaction.
  3. Select Unauthorised transaction and click Continue.
  4. Follow the steps to report the transaction.

Remember, you’re protected against unauthorised transactions sent from your account.

 

Hope that helps. Stay safe always.

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