someone has committed fraud and made a purchase on my card please help! I would like a refund.
SharinaMatthews
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Posted on
Apr-19-2020
06:47 PM
Someone has committed fraud and made a purchase on my card please help! I would like a refund. I had to cancel my credit card.
1 REPLY 1
jpcastel82
PayPal Employee
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Apr-21-2020
05:35 AM
Hi @SharinaMatthews
Thanks for reaching the Community for this concern.If you notice a transaction that you didn’t authorise, let us know right away.
To report an unauthorised transaction:
- Go to Resolution Centre.
- Click Dispute a Transaction.
- Select Unauthorised transaction and click Continue.
- Follow the steps to report the transaction.
Remember, you’re protected against unauthorised transactions sent from your account.
Hope that helps. Stay safe always.
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