removing a bank

pattiyoung
New Community Member

I am trying to remove a bank from my account as the bank has allowed a thief to empty my account 3 times in the last year. As soon as I remove Paypal, I can close out my account and move. The resolution center says that there is a block on my account and I need to sign into the account but I no longer remember the password to get into the account online. How do I get this off my pp account so I can deal with the bank?

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1 REPLY 1

Shiby
PayPal Employee
PayPal Employee

Hi @pattiyoung 

 

Thank you for the post. Please refer to the article to remove the bank account from your PayPal account. However, to remove the bank account you need to reset the password and log in to your account. For account-specific questions, I'd recommend reaching out to our Customer Support by clicking on the contact option at the bottom of the page on our website.

I hope this helps!

 

Regards,

Shiby

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