re-confirm identity and phonenumber has changed

irritated123
New Community Member

hi,

i have a it of a problem - paypal is asking me to re-confirm my identity - which is fine.But i havent updated my phonenumber on my paypal account and no accses anymore to the old one..Help?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@irritated123

 

Thats the importance of keeping your contact info up to date on financial accounts.

Your best bet is to phone customer services and see if you can provide i.d. info another way?


Advice is voluntary.
Kudos / Solution appreciated.
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