"We're sorry, we couldn't confirm it's you." when I tried to pay for a computer I got this message

janush
New Community Member

when I tried to pay for a computer I got this message "We're sorry, we couldn't confirm it's you."

 

Your phone number has no actual person you can talk to and the instructions/questions continually drop off!

 

No one replys to your text message system either!! I need to buy this computer asap!! 

 

This is ridiculous!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@janush 

 

Well the last 3 lines have nothing to do with us.

And as for the first line you would need to give a tad of information for us to advise you.


Advice is voluntary.
Kudos / Solution appreciated.
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