"We're sorry, we couldn't confirm it's you." how i do fix this problem?

[ouzqan]

How do I fix this problem? PayPal seems unavailable and I can't use my account at all

[kernowlass · Accepted solution]

@ouzqan 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?

[ouzqan]

@kernowlass   

i dont have a phone cause i changed country for work. 

I will now live in Turkey, but you do not have support in this country, how will we solve this problem?

[ouzqan]

@kernowlass  

Why did you mark the problem solved? Who gave you this authorization?

The problem is not solved or anything. I still cannot access my account.

[kernowlass]

@ouzqan 

I don't mark it as solved, moderators do.

However Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

HOWEVER If  you are trying to use Paypal in Turkey then its not supported or available regardless of you using a U.K paypal account which would never work for you in Turkey.
So no you won't be able to access your account, their, now its SOLVED.