"There seems to be a problem with your account"

Khaleesi1536
New Community Member

Every time I login, I receive this message. But I have already resolved the issue! I was asked to provide additional information, which I did. Now, when I click 'Resolve', it thanks me for providing the necessary details and says that my account has been returned to normal. But then I am still receiving the 'There seems to be a problem with your account' message??? WHY????

 

It seems to be stuck in an endless loop and it has for months. It's driving me insane.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Khaleesi1536 

 


You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.