"Sorry, we are not able to process your request. Please try again later."

MilqyWays
Contributor
Contributor

im trying to send someone money but the phone number was wrong. so i went to setting added my new phone number and set it as primary. however when i go to pay again, the number i just set as primary wont show up and it still shows the old one. so i decided to go back into settings and delete the old number to see if that fixes my problem, but it wont even let me delete the old number and the message "Sorry, we are not able to process your request. Please try again later." pops up. any help?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MilqyWays 

 

Have you confirmed the new number after adding it?

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-mobile-phone-number-with-paypal-faq3...


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