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paypal won't let me log in without verifying and my phone number has changed...help!!!!

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Contributor

paypal won't let me log in without verifying and my phone number has changed...help!!!!

as above

 

crazy. I didn't ask for improved anything

 

can't contact them because I cannot log in. Can't amend my phone number for the same reason

 

I know I am old and dumb but this just seems nuts

 

any advice please?

 

ta

 

 

drew

1 REPLY 1
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Esteemed Advisor

Re: paypal won't let me log in without verifying and my phone number has changed...help!!!!

@trikerdrew 


You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.