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payment made to a Paypal account with inaccessible email address

New Community Member

payment made to a Paypal account with inaccessible email address

I have accidentally transferred my Upwork payment into my old Paypal Account. The email address associated to this account is not accessible. Account recovery is not possible according to Yahoo since it is inactive for more than 12 months. My answers to the security questions were not accepted. I have created a new Paypal account and added the old email address as a secondary email address for the new account. I can login using the OLD EMAIL address but it goes to the new account. The problem is, even they are linked already, the money transferred to OLD Email account does not reflect on the new Paypal account which is already linked to the OLD Email address. What do I have to do to resolve this issue? I hope to hear from the community the soonest. Thank you in advance!

 

Best Regards,


Carl

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