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outstanding balance, cant log into my account, cant make contact with paypal

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outstanding balance, cant log into my account, cant make contact with paypal

I try to reset my password and it tells me there is a problem their end, there is an outstanding debt, which when i found out about it have been trying to pay but with no luck.

 

How do i pay the debt amount if i cant log in? Paypal suggests to go to their support but you have to log into their support to access help..

 

Ive tried calling but the Cov19 means ive been unable to sort this out over months now.

 

What options do i have?