We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
get frustrated. PayPal will not let me remove my bank account from my wallet. the screen goes blank after I say yes to removing it. when I try to remove on the app instead it says there is a problem. when I try to contact PayPal it says it can not verify its me. and there is no phone support as well. this is getting beyond frustrating.
This reply didn't answer the original poster's complaint, which is that the screen goes blank when trying to remove a bank account. I encountered this same problem while accessing Paypal using a browser (Chrome) on a PC. I went to the "Wallet" and tried to remove a bank account. When I clicked on "Are you sure?", the screen went blank. I then tried to remove the bank using the Paypal app on my iPhone. In that case, when I clicked Yes to "Are you sure?", the app responded "Authorization is pending for that instrument". I looked all through my account and couldn't find any pending authorizations. Very frustrating!
that did not help me. I have followed all guidelines to removing the account and it does not work. the page goes blank. and I can not contact PayPal for help for some reason it says It can not verify me.