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no access to account despite numerous e mails etc

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New Community Member

no access to account despite numerous e mails etc

I was asked for a mobile num ber I di not have one as I ceased to jhave a  mobile years ago. but gave them the  number anyway. Immediaytely Paypal sent a txt to that number so I changed it and gave them my friend's mobile number but entered it incorrectly so the text went elsewhere. Why do Paypal think they have the right to force me to purchase a mobile phone in lorder to conduct my business, besides we are no longer su bject to European rules. Contact with them has brought no joy and I am really sick and tired of this pro blem. I ca nnot see any of my paypal account. Any advice?

1 REPLY 1
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Esteemed Advisor

Re: no access to account despite numerous e mails etc

@princess1931 

 

Their site, their rules, if you don't like it then you are free to close your paypal account.

https://www.paypal-community.com/t5/My-Account/Don-t-have-a-mobile-phone/m-p/2032677#M65272


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