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netflix, login, issues

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netflix, login, issues

Hey guys i got a problem. I want to add PayPal as a payment method for Netflix but when i am getting redirectet to the paypal page i am getting asked to enter a bank account. But i already have entered an account and it is already accepted. How do i solve this?

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Moderator

Re: netflix, login, issues

Hi @koraykeskin23,

 

Thank you for your post and welcome to the Community Forum!

 

In general, our system reviews every payment before it's completed. Sometimes, for security reasons, a payment method may be made unavailable and our system could ask you to add or use a different payment method. Unfortunately, we would not be able to manually change the security settings, but you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue! If not, I would recommend adding and using a different payment method from the 'Wallet' section of your account.

 

I hope this helps!

Martina