need advise re closing account

rkwendy
New Community Member

hi   I wonder if anyone can help

I need to close a paypal account I will no longer be using.  when I follow the instructions, go to settings, go to account type and click on the close account icon it just turns the screen grey and does not close the account, no email sent to complete closing of account.  anyone know what I might be doing wrong please or any advise about what I should do that I am not doing.

 

Many thanks

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rkwendy 

 

Try another browser or device?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.