Hi loizos1,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. We can accept as proof of address a financial statement, utility/mobile phone bills (e.g. gas, electricity, water), proof of residency, insurance bill or renewal forms, printed payslip, government-issued documents (e.g. tax bill, certificate of tax credits/allowances, balancing statement, rates of council tax bill). It must contain your full name, the logo of the company/bank, the issue date and the name and address must match the details on your PayPal account exactly.
I hope this helps.
Cristina
