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more and more people fed up with paypal

more and more people fed up with paypal

accessing help has got to be the least intuitive, least useful feature on paypal.  their solutions have never hit the mark.

 

I can't even get a simple business name change.  Follow instructions, to get no change.

 

why is there no online bank teller for paypal?  how can I change my business name.  and please don't link the "click profile" auto-response.  I've followed instructions and they don't change.