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Hi!
Recovered my Paypal account password , but it gives the following error:
We're sorry, we couldn't confirm it's you.
Do you have any idea what to do?
Thank you
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Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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