log in problem

sriegiss
New Community Member
Hello, have a problem to log in my acount, this acount was create a long time ago and there is wrong phone number.
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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @sriegiss,

 

Thank you for your post and welcome to the Community Forum!

 

If you are asked to use your phone number when logging in to your PayPal account, it sounds like our system needs to complete an additional verification process as a security measure to let you log in to the account. If you cannot complete the process due to the wrong phone number, I would recommend giving us a call and complete the process over the phone with one of our agents. If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'.

 

I hope this helps!

Martina 

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