inbox icon??

handshake
Contributor
Contributor

hey guys i got an email saying i have a message from paypal?But this does not exist in my paypal account???lol

 

says to login click notifications and inbox?there is no inbox at all in my account?

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@handshake 

 

The inbox is the bell icon near the cog (account settings) and log out buttons


Kudos & Solved are greatly appreciated. 🙂
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handshake
Contributor
Contributor

ya when i click on it it just refreshes my page ..no inbox...is there a shortcut or url ?

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handshake
Contributor
Contributor

this is crazy...I get the email saying paypal replied but no inbox on the site????

 

inbox.PNG

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PayPal_DavidR
Moderator
Moderator

Hi there,

 

I recommend reaching gout to our customer service who can help with this. From the screenshot you provided it seems you have some steps to complete. Maybe the notification is the email you were expecting to see. The number for customer service can be located under the Help and Contact tab at the bottom of the PayPal website.

 

-David R

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