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identity confirmation & limitations & transfer money doesn't work

fuegosanchez
New Community Member

identity confirmation & limitations & transfer money doesn't work

every time i try to lift my account limitation but every time i put in my card information it says "problem transfering data"  and I've been doing that for 3 weeks with no outcome. so i send all my information to get my account verified in the identity confirmation dashboards and it said it would take 7 business days to confirm it but its been 3 weeks and nothing has changed and i have $500 that i cant touch or transfer every time it says "please try again later ." im unsure what i can do now