i cant verify my phone number because im not receiving any verification message from Paypal
Gunzaya
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Posted on
Mar-01-2020
12:45 AM
I cant log on to Paypal app because i didnt verify my phone number but when i try to verify, i never receive any confirmation code no matter how many times i retry sending codes. I even call to my network company to see if its going to spam messages but i didnt receive anything even in my spam. Their number is not blocked. What should i do??
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PayPal_Martin
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Mar-05-2020
05:23 AM
Hi @Gunzaya,
Welcome to our Community!
This sounds like a technical bug issue on our side or on the provider's side. It would be best to contact our support so they can see if the messages have been sent. You will find the contact detail in the Help section of your account.
Thanks
Martin
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