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i cant log in my account

Member

i cant log in my account

Hello, how can i solve that, if i cant even log in my paypal account ?la.pnglu.png

3 REPLIES 3
Volunteer Advisor

Re: i cant log in my account

@LucianF1

 

Have you clicked 'next' as per screenshot?


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Kudos / Solution appreciated if I helped you.
Member

Re: i cant log in my account

yeah i press next and they show me : we cant confirm that's you

Volunteer Advisor

Re: i cant log in my account

@LucianF1

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.