i can t login to my account

hajjiabdelghani
Contributor
Contributor

i write e-mail and pass correct, but then this message appears

 

'' We're sorry, we can't log you in. Contact customer service for more help, or try logging in again.''

 

can you help me

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1 REPLY 1

moneymatters168
PayPal Employee
PayPal Employee

@hajjiabdelghani

 

There may be a variety of things that may have caused this to happen. If it's a technical problem on the user site or your access, you need to clear history on your browser ensure that you empty your cookies. Exit completely from the browser and all browser windows of the same then relaunch. Try logging in again.

 

You may want to try this twice if it doesn't work the first time.

 

 

I hope this works for you and stay safe. 

Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

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