how can i delete my account?

[Toshi3]

Hi. I’d like to delete my Australian paypal account but I was told that I can’t do it because I haven’t verified my identity yet.

And I’ve already moved to Japan so I can’t confirm my address.

Is there any way to delete without confirmation of identity ?

[kernowlass]

@Toshi3 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Toshi3]

 Hi kernowlass

thanks mate i really appreciate your reply. 

I'll try contact paypal on facebook!