help please

gurullino
Contributor
Contributor
hi Paypal. Please help me, I have not correctly uploaded a credit card statement photo. what should I do?
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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi @gurullino,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. If the document is not valid, the relevant department will get in touch with you and you will get the chance to upload it. 

 

If you need further assistance, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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