I have two accounts. Both of them are using one card. Unfortunately, I cannot log in to one of those accounts (i can't send email address of my account there). The system constantly asking me to reset the password, but at the same time forbids me to do this. I receive an error message:
failed, Sorry, we couldn’t confirm it’s you.
Could you please help me to restore access to my account and reset my password? I tried to call on your hotline, but the automated service advised me to reach you via this form.