error on adding an another email address

Rahul173
New Community Member

im unavailable to add another email address on my paypal account an its problem to receive  payments

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @Rahul173,

 

Oh no! How many emails do you currently have linked? You're only able to have eight active email addresses on a PayPal account at once. If you're trying to add a ninth, you'll need to remove one of the others first, or have the payment sent to one you already have on file.

 

If this is not the issue, please provide more information regarding the problem and any error messages you receive while trying to complete the process so that the community can help. Thanks!

 

- Ashley M


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