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deny payment

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deny payment

hello. i received a payment that i need to accept. it gives me the option of either 1) get verified, or 2) deny payment.

when i pick #1, i must either give my bank acct info or apply for a paypal card. i do not want to do that. i have a cc stored in my paypal account and i just want  the money credited to my balance on paypal, so i can use it for online purchases. if i pick #2, does that mean my money that i received will be returned to sender?? it does not make sense to me.

 

thanks for your input!

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Esteemed Advisor

Re: deny payment

@shsband 

 

You need to select 1 of those options to be verified as per link for your country.

This is so you can have a paypal cash account and hold a paypal balance.

https://www.paypal.com/us/smarthelp/article/what-does-a-verified-account-status-mean-faq1219?app=sea...

 


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
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Esteemed Advisor

Re: deny payment

@shsband 

 

You need to select 1 of those options to be verified as per link for your country.

This is so you can have a paypal cash account and hold a paypal balance.

https://www.paypal.com/us/smarthelp/article/what-does-a-verified-account-status-mean-faq1219?app=sea...

 


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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New Community Member

Re: deny payment

I can't send money out of my PayPal it do select why