code number

[busybody1]

I have had the same bank account with pay pal for some time and it is now saying it is not known to them plus I cannot find a code because I have not used pay pal lately because of this problem

[kernowlass]

@busybody1

Have you accidentally cancelled the direct debit mandate in your online banking?

If not then your best bet is to...

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.