Showing results for 
Search instead for 
Did you mean: 

closing account

Not applicable
Posted on

To whom this may concern, i am very sorry but when i was setting up my account i accidentally pressed business instead of personal. Is there any way of me changing my account to personal or closing my account and making a new one. I also have a balance of £1 meaning that i cant close it myself and when i try and send it to someone else it says that there is a problem, could you help me solve it please.


closing account


hi, i also have this problem. Does is ask you for your employee number too? Ive tried contacting paypal, but no use.

closing account

Esteemed Advisor

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.