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closing account

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Anonymous_User
Not applicable
Posted on

To whom this may concern, i am very sorry but when i was setting up my account i accidentally pressed business instead of personal. Is there any way of me changing my account to personal or closing my account and making a new one. I also have a balance of £1 meaning that i cant close it myself and when i try and send it to someone else it says that there is a problem, could you help me solve it please.

2 REPLIES 2

closing account

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Juliaburack
Contributor

hi, i also have this problem. Does is ask you for your employee number too? Ive tried contacting paypal, but no use.

closing account

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kernowlass
Esteemed Advisor

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




Advice is voluntary.
Kudos / Solution appreciated.

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