closed my account I want to reset

[Swapnpurti]

I'm facing some features are not working for my account. And I have take follow up from your team but still  my PayPal is not working fine. Please give me solution ?

[PayPal_Olivia]

Hi @Swapnpurti,

I'm sorry to hear that your account is not working correctly. Please let us know what's happening and the community will help if possible.

Thank you!

Olivia

[Swapnpurti]

I have submitted my kyc but still some features not working for my account please check and let me know.

[PayPal_Olivia]

Hi @Swapnpurti,

Thank you for your reply. I'm afraid that account-specific assistance cannot be given via the community. If the review is still in progress, the features may not work until that is completed. If you have waited longer than a week, please reach out to customer service to inquire about the review.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this can be resolved quickly!

Olivia

[Swapnpurti]

Olivia, Thank you for your quick response. Actually it's passed one week but still my issue not resolve? Then what can I do. I need this fix ASAP. I have loss my customer's because of not working my PayPal. I'm unable to get payments from them. That's why I'm loosing customer. Please suggest me.

[PayPal_Olivia]

Hi @Swapnpurti,

I'm sorry that it's not resolved yet. Please contact customer service. The options for contact are above. You may wish to try contact by phone if the matter is urgent, as the other options are not immediate.

Olivia

[Swapnpurti]

Already speak with customer service but they told me wait few day's more. Any other ways to fix this please tell me.

[PayPal_Olivia]

Hi @Swapnpurti,

I'm sorry to hear that. Customer service would be the ones to give the most specifically applicable answer. I'm sorry that it will take a few more days.

Olivia