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close my account

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New Community Member

close my account

Hi,

I want to delete my account and when I try to do they say I have a negative balance although I Have 6.30$ in my account.What is the issue?

Thanks

Regards,

Tayyaba <removed>

1 REPLY 1
Moderator

Re: close my account

Hello @tayyabafarooq29,

 

Thanks for reaching out! I'm sorry to hear you're running into some issues closing your account. You're unable to close your account with a positive or negative balance. If you have $6.30 in your account, you would need to withdraw your funds before you can close your account.

 

Have a great day!

 

 - Jon K


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