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change primary email address with a new one

SOLVED
New Community Member

change primary email address with a new one

I need to change the primary email address on my account.

I have followed the Paypal instructions and added the new one

I am however unable to delete the old one so making the new one the primary and only email address on my settings

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: change primary email address with a new one

@susieque

 

Smiley Happy


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
7 REPLIES
Member

Re: change primary email address with a new one

This has worked for me.  

 

To update an email address, you must have at least two email addresses on file.
Login to your account.
* Click on the Gear icon.
* Click on the "+" in the Email box.
* Enter your new email address.
* Click "Add Email"

* You will need to "confirm" the new email - once you've done that, you can make it the Primary and delete the old email.

New Community Member

Re: change primary email address with a new one

Thank you for getting back to me so quickly. I have already added my new email and confirmed it. 

I do not know how to make my new email my primary one.

 

Member

Re: change primary email address with a new one

There should be an option there to select the primary especially if you are seeing two addresses there now.   If not, you may want to contact customer service.  Unfortunately as this is a public community, there's no way to see what you're actually seeing.

Tags (1)
Volunteer Advisor

Re: change primary email address with a new one

@susieque

 

Click on ''update'' and tick the box underneath that says ''make primary''


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: change primary email address with a new one

Thank you both. Sorted. Many thanks

Volunteer Advisor

Re: change primary email address with a new one

@susieque

 

Smiley Happy


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: change primary email address with a new one

Smiley HappySmiley Happy

Tags (1)