- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I need to change the primary email address on my account.
I have followed the Paypal instructions and added the new one
I am however unable to delete the old one so making the new one the primary and only email address on my settings
Solved! Go to Solution.
- Labels:
-
Update profile info
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This has worked for me.
To update an email address, you must have at least two email addresses on file.
Login to your account.
* Click on the Gear icon.
* Click on the "+" in the Email box.
* Enter your new email address.
* Click "Add Email"
* You will need to "confirm" the new email - once you've done that, you can make it the Primary and delete the old email.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for getting back to me so quickly. I have already added my new email and confirmed it.
I do not know how to make my new email my primary one.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There should be an option there to select the primary especially if you are seeing two addresses there now. If not, you may want to contact customer service. Unfortunately as this is a public community, there's no way to see what you're actually seeing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Click on ''update'' and tick the box underneath that says ''make primary''
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi!! Thank you for this post. I added the new email & confirmed it. Then, I went to edit it again & it asked if I wanted to make it primary? Click the box & delete your old address.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- My primary paypal account has been hacked and my email address was removed in Disputes and Limitations Archives
- My zip code is 5 numbers. Paypal keeps saying 'enter valid zip code'. what do i do? in My Account Archives
- shipping address ASAP in My Account Archives
- Change PRIMARY currency from Dollars to Pounds? in My Money Archives
- I have moved from Australia to Italy and cannot change my Cell number and address in My Account Archives