change of Surname after marriage

[Temp20201121d]

I need to change my name after marriage to be able to link PayPal with my current bank account. Sent the documents needed twice, emailed the PayPal support twice and nothing happens. How many need to waith?

[kernowlass · Accepted solution]

@Temp20201121d 

I would allow a few weeks.

Everything is taking longer at the moment including payment releases / disputes / refunds / withdrawals etc as Paypal is working with reduced staff and in difficult circumstances due to covid, hope you get it reviewed soon.