change name and get money to use i added on from smiths

Michelle3720
Contributor
Contributor

I bought a card today and when I activated it, I told them I was going through a divorce and would be using another name other then my maiden name. I uploaded info like they asked and I still have to wait 2-3 business days to access my money. The rep told me I can use the name I will be using when divorced but it wont take my info. how do i change my name to married name for now and ill provide new name info when divorce is final? also why is it showing no money when i uploaded 500 at smiths??? please help asap. thanks

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