cant update date of birth

tcb22
Contributor
Contributor

 Hello i cant update my date of birh i write yyyy/mm/dd and i click save and submit and loading animation just keeps spinning . i am  getting the message 

 

Some of your account information is missing. If we don't receive the information by 27 Jan 2019, you won't be able to receive money in your account.

any one help thank you.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@tcb22

 

Seems to be an ongoing paypal glitch that lots of users are experiencing.
Your only option is to phone customer services and see if they will add it manually for you.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@tcb22

 

Seems to be an ongoing paypal glitch that lots of users are experiencing.
Your only option is to phone customer services and see if they will add it manually for you.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.