cant log in , Paypal say"We're sorry, we couldn't confirm it's you."

rlrrace
New Community Member

Why is this happening when i have correctly used my log in info, is this because they have repeatedly tried to get me to add a phone number which I DONT WANT TO GIVE.

So now there seems like there is no way of logging in unless I phone a PAY phone number, I have been a customer for over 10 years.

Can somebody tell me how this is good business practice and how it is legal to close someone's account down because they dont want to give you their phone number, when did the world change so much that you can be forced by a company you have used no problem fro years and years force you to give a phone number or shut you out of your own money, how is this legal and who can I complain to?

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