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cannot find/access secure message center

New Community Member

cannot find/access secure message center

I have messages from paypal but I do not have any notifications of such, nor does it give me the option to go to the message center from the notifications bell. i had the option the other day but i upgraded my account to business and now cannot find the message center through any path i have taken. What am i missing, or is there a glitch?

Tags (1)
6 REPLIES
New Community Member

Re: cannot find/access secure message center

I have such a problem
Help

New Community Member

Re: cannot find/access secure message center

Is there any update to this? Im unable to access the message as well

New Community Member

Re: cannot find/access secure message center

I called pp and they said they are aware that this is happening, as several others have reported this issue as well, and they are working to fix it.
nup Contributor
Contributor

Re: cannot find/access secure message center

Still a problem in iOS regardless of which browser used. Bell icon shows 3 secure messages but follow links & none are shown. Sent email complaining - get email reply telling me to access secure messages!
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New Community Member

Re: cannot find/access secure message center

4/20/2018 and this is still an issue??? Igot an email via gmail saying PP sent me a reply in secure msg center but the center is NOWHERE TO BE FOUND. 

New Community Member

Re: cannot find/access secure message center

still a problem with me