cannot confirm mobile number

LRob85
New Community Member

hello, 

i seem to be having an issue confirming my mobile number, when paypal sends me the code i do recieve it but when i enter it into the site it instantly says code is not valid, even though its just been sent seconds before. has anyone had this happen before? 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @LRob85,

 

I'm sorry to hear that the code you're receiving is not confirming your mobile number. Please reach out to customer service in order to receive account-specific assistance to troubleshoot the situation further.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this is resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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