can't login... can't receive verification code

Szlobi91
Contributor
Contributor

I use Paypal for a long time. I never had a problem with login. I always receive the verification sms. But since sunday i can't receive sms. I tried to login, I can change my password with e-mail, with creditcard etc. But in the end the page drop me onto homepage and I need to login again. To login need again a verification code. I can't login to turn off the verification, I can't buy anything, cause to buyin need a verification code too.

 

I use now another paypal, cause I need to login when I would like to ask help. I tried to calling US HelpCenter, Germany Helpcenter too, I waited 15 min, I can't talk with nobody.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Szlobi91 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.