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I can't help you, but know that you're not alone. My PayPal experience has been so frustrating. I recommend deleting your account before the emotional cost is higher than the money at risk. In my experience I've had much better customer service from credit cards, banks, Venmo, Zella, etc.
Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.