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can't contact with support

Jimmy_Pageyy1
Contributor

can't contact with support

Hello. I can't contact with support. Bot says that it's because I am sending letter non business time. Can you help me? Sorry for my bad English. I want to contact because I cant add my address on PayPal
4 REPLIES 4
SeattleShopper
Contributor

Re: can't contact with support

I can't help you, but know that you're not alone. My PayPal experience has been so frustrating.  I recommend deleting your account before the emotional cost is higher than the money at risk.   In my experience I've had much better customer service from credit cards, banks, Venmo, Zella, etc. 

kernowlass
Esteemed Advisor

Re: can't contact with support

@Jimmy_Pageyy1 


Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Jimmy_Pageyy1
Contributor

Re: can't contact with support

Facebook says same. I just can't upload my adress here and I have money here. It says I can't transfer them before I upload it.
Phomar
Contributor

Re: can't contact with support

Have YOU tried Facebook? Its usless. Please go and try.