can't close my business account

jonnyluck
New Community Member

I have been trying to close my business account as I have moved countries from South Africa to Germany.

and PayPal keeps saying that I can't because "You can't close your account because you have a remaining balance and don't have a bank account to which the funds can be withdrawn."

But there is no remaining balance as I made payment to remove it all.

and I can't add a bank account because I'm in Germany and I don't have a South African account.

 

What must I do?
I need to start a new business account in Germany with my German bank account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jonnyluck 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.





Advice is voluntary.
Kudos / Solution appreciated.
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