can not complete information
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Hello,
Every time i try to login in i start at the page where i have to complete my personal information. both the get started and business information is already completed but when i want to complete the personal information i get stuck with with the identity document. It is a scroll down where you have to choose between passport, license , id, etc. If i choose id it shows that the field needs to be completed when i try to submit. there is also no way that you can enter your Id number because you can only scroll between the options. I can not get into my account without submitting that information. can you please assist me. thank you
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You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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