bank card

Louisa5
Contributor
Contributor

does anyone know wtf is wrong with paypal and doesn't accept my card's updated info? the previous one has expired. And no i don't want to use a different card from a diferent banking institution. thnks

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PayPal_Cristina
Moderator
Moderator

Hi Louisa5,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Visa and Mastercard expiry dates will automatically update in your PayPal account using the Visa and Mastercard update feature offered to all card holders.

If you have a different card, please use the steps below to update your expiry date.

Here's how to change your card's expiry date:

  1. Go to Wallet.
  2. Click the card you want to edit and then click Update card.
  3. Update the expiry date and enter the last 3-digit security code (CSC) found on the back of the card.
  4. Click Save.

Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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