address issue

badger5673
New Community Member

When I went to add a prepaid visa to my list of options to pay with, it has kept denying my address even though I know my address is spelled correctly and my zipcode is up to date, does anybody know what I can do? 

Login to Me Too
1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hello @badger5673,

 

I'm sorry to hear that you're having trouble adding a card due to the address on the account. Here are a couple of articles from our Help Center that might help: how to edit the billing address linked to a card and how to update an address on PayPal.

 

Thanks!

MichelleW

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.