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address issue

badger5673
New Community Member

address issue

When I went to add a prepaid visa to my list of options to pay with, it has kept denying my address even though I know my address is spelled correctly and my zipcode is up to date, does anybody know what I can do? 

1 REPLY 1
PayPalMichelleW
Moderator

Re: address issue

Hello @badger5673,

 

I'm sorry to hear that you're having trouble adding a card due to the address on the account. Here are a couple of articles from our Help Center that might help: how to edit the billing address linked to a card and how to update an address on PayPal.

 

Thanks!

MichelleW