additional information to confirm my identity

dubabatkovic
Contributor
Contributor

Hello,

What is wrong with my PayPal account? I cant do anything with it. It writes that I need to give some additional information to confirm my identity as the account owner. I did it, and I am waiting over 1 month for an answer.

Kind regards!

Login to Me Too
1 REPLY 1

PayPal_Drew
Moderator
Moderator

Hi @dubabatkovic

 

Sorry if it has been a month and you haven't received a response from our team! 

 

Are you sure that you have filled out all of the requested information in the Resolution Center? You can access the Resolution Center here.

 

If you have, you may want to reach out to our customer service team. They are available on Twitter and Facebook

 

Thanks, 

Drew

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.