additional information to confirm my identity
dubabatkovic
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Posted on
Jul-15-2019
02:15 AM
Hello,
What is wrong with my PayPal account? I cant do anything with it. It writes that I need to give some additional information to confirm my identity as the account owner. I did it, and I am waiting over 1 month for an answer.
Kind regards!
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Account Status & Verification
1 REPLY 1
PayPal_Drew
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Jul-18-2019
12:11 PM
Hi @dubabatkovic,
Sorry if it has been a month and you haven't received a response from our team!
Are you sure that you have filled out all of the requested information in the Resolution Center? You can access the Resolution Center here.
If you have, you may want to reach out to our customer service team. They are available on Twitter and Facebook.
Thanks,
Drew
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