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varpholomei
Contributor
Contributor

Hello. the seller wants to return part of the payment for the product and asks to provide him with the details of my account. I do not know how to do this, please help. thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@varpholomei 

 

If its within 180 days all he has to do is click on the transaction in his paypal account and do a part refund via the refund option at the bottom of that details page.


Advice is voluntary.
Kudos / Solution appreciated.
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varpholomei
Contributor
Contributor

thanks for the answer. But the fact is that the payment to the seller was made through "Alipay", and in this case I need a small compensation for a low-quality product, and not the entire amount in full. that's why the seller asks for my paypal details

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