account/ card

[Lilsrose_x]

Hi can someone help me please, someone has sent me money on PayPal for an item but I can’t transfer the money to my bank account as my card is linked to another account I made but I can’t remember what the account login was can anyone help me at all?

[kernowlass]

@Lilsrose_x 

You can withdraw to a bank account OR a debit card.

However to regain access to an old account you would need to contact customer services.

Best to close the old one down after removing any linked information as you are only allowed 2 paypal accounts if 1 is personal and the other 1 is business.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.