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about accessing account

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New Community Member

about accessing account

cannot access my account. I logged in after two years I think. It asks security questions which I have already forgotten. The phone number I used in paypal, I have already changed my number. What I have access to is my Email id. But only having access to Email id is not enough so I dont know how can I get my account back.

Also when creating username for this community it took me 20 minutes to create the username. I had no idea what i was writing wrong. 

1 REPLY 1
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Esteemed Advisor

Re: about accessing account

@amazing201 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.